Frequently Asked Questions

CPR stands for Cardiopulmonary resuscitation. It is an emergency procedure that combines chest compressions, artificial respiration and defibrillation (in some cases) to preserve intact brain function until further measures can be taken to restore spontaneous blood circulation and breathing in a person who is in cardiac arrest.

Learning CPR can help you save the life of someone who is in cardiac arrest. It can also help you feel more confident in emergency situations, and it is a valuable skill to have in both personal and professional settings.

CPR certification is typically valid for two years. After that, you will need to take a renewal course to maintain your certification. We recommend you book a renewal on or before the month of your cards expiration.

BLS stand for Basic Life Support.  The AHA’s BLS course trains participants to promptly recognize several life-threatening emergencies, give high-quality chest compressions, deliver appropriate ventilations and provide early use of an AED. 

No, BLS does not include first aid training. The course is tailored to teach persons how to respond to cardiac arrest and recognize life threating emergencies. If you would like to learn first-aid skills then have a look at the First-Aid/CPR/AED combo class.

Yes! We do offer group classes, both at the listed training site or at clients offsite location. Please reach out via chat or e-mail listing your request details to rrcprtrain@gmail.com. Also ask about group rates!

Once you have provided your correct email address when you signed up for the class you will receive an email directly from AHA promoting your to claim your E-card. 

Typically 24-48 hours from the day of your class however it may take longer based on supply of e-cards available.  

Make sure you have checked your email thoroughly for correspondence from AHA. Check your spam folders for any misdirected mail. You can also go to https://ecards.heart.org/student/myecards enter your first and last name and email used for your class. If you are still having trouble email us at rrcprtrain@gmail.com

Yes you can but we typically prefer your pay ahead of time to secure your seat in the class. You will also need to call ahead of time so a partial booking can be manually done. 

Yes, Life saving skills are for everyone regardless of your background. We wont ask you your immigration status. We are here to save lives.

All classes are primarily offered in English. There are some instances that the video portions of class can be given in Spanish however this is on a case by case basis. Please email us at rrcprtrain@gmail.com to inquire more. 

If you have done the online portion of any Heartsaver course to complete your requirements you will need to book a skills session. Select Blended Skills Assessment then select an appropriate time and make your booking. You will also need to forward your online portion completion certificate to rrcprtrain@gmail.com. Once you have completed your skills assessment you will be issued an e-card.

Dependent on which class you booked you will receive an e-book and materials to practice skills. Please walk with a pen and notebook for taking notes, loose comfortable clothing suitable to active movement and skills practice. A small snack or refreshment is also good to have during our breaks. 

 Healthcare Professionals

• Basic Life Support (BLS): This is the mandatory foundational standard for clinical staff. It covers team-based resuscitation and advanced airway management.
  • Target Jobs: Nurses, doctors, EMTs, dentists, physical therapists, CNA's, PCT, MA, DA and medical students

   General Workplace & Public Safety

• Heartsaver First Aid CPR AED: Designed to meet OSHA and regulatory workplace requirements for anyone without formal medical training.
  • Target Jobs: Construction workers, factory operators, flight attendants, and corporate safety teams. 
• Heartsaver Pediatric First Aid CPR AED: Specifically covers child/infant illnesses, injuries, and CPR.
  • Target Jobs: Daycare workers, preschool teachers, babysitters, and nannies.
• Heartsaver CPR AED (Without First Aid): Focuses strictly on cardiac arrest and choking.
  • Target Jobs: Personal trainers, gym staff, lifeguards, and hospitality employees.